An inclusive culture that reflects our core values.
Integrity values all the things that make us unique as people. Integrity is committed to creating and supporting a workforce and agency force that reflects the richness of our differences by welcoming all backgrounds, viewpoints and lived experiences. To cultivate an inclusive environment, we are intentional in bringing those differences together for the good of Grange Enterprise, associates, agents, customers and the communities we serve.
Our core values are foundational to Integrity’s culture. They reflect our commitment to fostering an open and inclusive environment and guide how we work every day. These values shape our decisions, strengthen our relationships and help us deliver meaningful results across our business.
Deliver Excellence — By tapping into the full range of our workforce’s talent, we encourage creativity, engagement and collaboration, leading to better performance.Communicate Openly — Associates are encouraged to speak up without fear of judgment, allowing honest communication to thrive.Do the Right Thing — We create an inclusive environment where all associates feel welcome, supported and empowered to succeed.Be One Team — When team members feel included, they are more likely to collaborate effectively, leading to stronger team unity and performance.Solve Creatively for Tomorrow — By considering different viewpoints and ideas, we are better equipped to find innovative solutions to complex problems.
“At Integrity, we believe people thrive when they feel respected, supported, and seen. We’re committed to fostering that experience for our associates, agents and customers because when inclusion is real, partnerships and business grow stronger.”
John Ammendola , President & CEO
Inclusion is key to our corporate strategy.
Our inclusive culture is a key element in our enterprise strategy. Unlocking the full potential of our diverse workforce is a competitive advantage. Only through a multi-dimensional lens can we truly understand the needs of our agents and customers and provide them with the right products and services. Importantly, this lens also allows us to keep pace with the marketplace and remain competitive.
Some of our efforts in these key areas include:
Conducting annual pay equity analysis
Introducing Hate Crime Deductible Waiver for personal lines auto
Providing financial support through our charitable endowment to advance the overall health and economic prosperity of our community
Establishing inclusive benefits and wellbeing resource
Awards recognizing our inclusive culture:
Wonderful Workplace for Young Professionals, Columbus YP Club, 2024 and 2025
Rising Insurance Star Executives (RISE) 50 best internship programs in the insurance industry, 2024
Diversity Impact Award Top 10 Enterprise, Global ERG Network, 2024
Central Ohio Business Ally of the Year, Stonewall Columbus, 2024
“Inclusion is a vital part of our enterprise strategy and is woven into our core values. Our focus on fostering an inclusive culture strengthens our organization and sets us up for long-term success. By embracing the unique perspectives of our associates, we make smarter, more confident decisions that help us better serve our agency partners and customers.”
Carrie Maun-Smith , AVP-Inclusive Culture and Community Impact; Foundation President, Grange Enterprise Gives
We connect and collaborate with our associates.
Associate Resource Groups
At Integrity, Associate Resource Groups (ARGs) are one way we invest in our people and strengthen our inclusive culture. These groups help foster an environment where learning, innovation and growth can thrive, while also supporting better decision-making that benefits our associates, agency partners and customers.
Open to all associates, ARGs create space for meaningful connection, shared understanding and community impact. They support both personal and professional development and play a valuable role in helping Integrity succeed in today’s dynamic marketplace.
Across our enterprise, there are four Associate Resource Groups:
Women’s Group. Started in 2013, the mission of the Women’s Group is to foster an inclusive community where women and allies of all backgrounds and experiences can thrive. Through collaboration, mentorship, and advocacy, our Women’s Group aims to inspire change in the workplace, empower individuals in their careers, and make a positive impact on our culture, the broader community, and our industry.Young Professionals. Founded in 2014, the mission of the Young Professionals resource group is to empower and support associates in their personal and professional development journey. They strive to create meaningful and inclusive opportunities that focus on networking, skill-building, career advancement, community outreach, and inclusivity. The group seeks to include associates who are "young" at heart, "young" in their career or position, or interested in the advancement of "young" professionals.Pride Partnership and Allies. Founded in March 2016, the mission of the Pride Partnership & Allies resource group is to promote and build a spirit of pride and unity among Lesbian, Gay, Bisexual, Transgender, Questioning (LGBTQIA+) and straight ally partners for the Grange Enterprise, agents, customers, and the communities we serve.Multicultural Professional Network. Launched in May 2022, the mission of the Multicultural Professional Network is to create, nurture, and sustain a global, inclusive culture, where differences drive innovative solutions to meet the needs of our associates, agents, and customers.
Inclusive Culture Advisory Council
Our Inclusive Culture Advisory Council brings together associates from across the enterprise to engage and focus on our four Inclusive Culture strategic pillars: Workforce, Workplace, Marketplace and Community.
Appreciation & Development Offerings and Resources
We offer many appreciation and development opportunities for associates, managers and enterprise officers. These learning offerings and resources include:
Cultural Appreciation Holiday that allows associates to choose one day of paid time off to celebrate and reflect on what is meaningful to them
Inclusive Culture learning during new associate onboarding
Annual Inclusive Culture Learning offerings for all associates and leaders
Inclusive Culture Leadership briefs for people leaders to leverage with their teams
Associate Resource Group professional development offerings on topics such as: neurodiversity, microaffirmations, gender identity, crucial conversations, communicating across culture and artificial intelligence.
What does an inclusive culture mean to you?
“For me, it’s about being open – to people, situations, and approaches that may be different than your own. When you open your eyes to those around you and share in their thoughts, experiences, and challenges, it allows you to see the world in a new way, with a learning mindset. Providing an environment for our members where they feel valued, respected, empowered, and included matters to me. I am proud to work for an employer who makes inclusion a part of who they are and what they do.”
Shauna Durant, Women’s Group member
“It means encouraging collaboration between diverse individuals with a common goal of providing opportunities that foster a culture of belonging. Our Young Professionals group focuses on supporting associates who are young in their career, young in age, or new to the insurance industry; however, our membership also includes experienced associates who provide valuable networking, knowledge, and guidance. We offer a safe space to share ideas, concerns, and solutions. We want our members to share their unique values, understanding, and backgrounds to expand awareness and appreciation of our differences and similarities.”
Bethany Daley, Young Professionals member
“Inclusion is important to me because I believe individuals thrive as a team when differences are recognized, welcomed, and celebrated. I have found that for me, an inclusive workplace means that individuals spend less personal energy considering the “what ifs.” What if I don’t belong? What if I don’t have a voice? What if I’m never recognized for what I contribute? In an inclusive workplace, the nervous energy spent within negative expectations can be redirected towards confidence, collaboration, creativity, and innovation. A diverse team brings more world experience to the table and is a multiplier of strengths over weaknesses.”
Laurel Odronic, Pride Partnership & Allies member
“Inclusion is about creating an environment where everyone feels valued, respected and celebrated for who they are. In our Multicultural Professional Network (MPN) group, we work together to create an environment of respect and fairness. Making inclusion a key component of our company culture can foster creativity, new perspectives, and understanding. In MPN, we find strength in our differences.”
Tina Thomas-Blankenship, Multicultural Professional Network member
Supplier diversity and registration
Together with Grange Insurance, we recognize that great relationships with suppliers are a vital element to our success. We seek to partner with firms that can understand the unique requirements of the insurance industry and deliver world-class solutions successfully and at a reasonable cost. It is our goal to continuously develop a supplier base that includes diverse suppliers. Our Grange Insurance and Integrity Insurance enterprises’ definition of a diverse supplier is at least 51% owned, operated and controlled by minorities, women, veterans or members of the LGBTQ+ community.
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