What our customers say about us

At Integrity, we feel the best way to demonstrate our standard of service is through customer feedback. We promise to review comments as a way to enhance the services we provide. Read what our customers think about Integrity Insurance.

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integrity Insurance

Rated 5 out of 5 by from Awesome Company Customer service is great and made it easy for all my needs !!
Date published: 2025-10-30
Rated 5 out of 5 by from Questions answered in full The agent was Knowledgeable, responsive and helpful.
Date published: 2025-10-30
Rated 5 out of 5 by from Great tech support This guy we talked to was amazing, he helped us get our commercial and personal accounts onto one easy to use login page.
Date published: 2025-10-28
Rated 5 out of 5 by from One call and everything was taken care of great customer service, prompt coverage changes, lower price
Date published: 2025-10-23
Rated 5 out of 5 by from Knowledgeable and friendly Very easy to work with and patient with me on my questions.
Date published: 2025-10-13
Rated 1 out of 5 by from Poor claims process - 4 months Blake, my adjuster, nearly cost me 40k from her incompetence. And if it wasn’t incompetence, it was fraudulent so I’m giving the benefit of the doubt. She refused various calls of mine, refused status updates, and only wanted to make the process more difficult. My agent, while polite, was very uninvolved with the claims process despite assuring me when moving to Integrity he helps throughout the process. The time when I need insurance the most is the time Integrity dropped the ball and if it weren’t for my own persistence, intense research, and calling out nonsense, I’d be out a very significant amount of money. I would not recommend Integrity
Date published: 2025-10-09
Rated 5 out of 5 by from Excellent Customer Service Customer Service Representative was polite, friendly and knew exactly what my concern was and how to fix it. She made the transaction quick and easy.
Date published: 2025-10-08
Rated 5 out of 5 by from Great company,Great team! Very helpful. I have only good to say. My claim was handled in the best way possible. Very professional, easy to get a hold of, knowledgeable, and completed things in a very timely manner. Very happy doing business with you.
Date published: 2025-10-03
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