What our customers say about us

At Integrity, we feel the best way to demonstrate our standard of service is through customer feedback. We promise to review comments as a way to enhance the services we provide. Read what our customers think about Integrity Insurance.

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integrity Insurance

Rated 5 out of 5 by from Fantastic company to work with Excellent claims experience and stable rates compared to other companies.
Date published: 2026-01-21
Rated 5 out of 5 by from Registration for EFT Payments Joan was extremely helpful in updating and fixing some of our issues. Allocated one issue to the IT department to rectify.
Date published: 2026-01-14
Rated 5 out of 5 by from Great people- great coverage Terry took my claim over the phone - He explained things clearly before starting, setting expectations for questions. Very professional and nice to speak with. I cannot say I have had any negative experiences with any of the customer service reps, but Terry was exceptional.
Date published: 2026-01-06
Rated 5 out of 5 by from Great Service & Responsiveness Kevin made the claim very easy. He is thorough, quick and responsive to any and all needs.
Date published: 2026-01-06
Rated 5 out of 5 by from Kevin was great to work with Kevin made the whole process very easy and completely understandable and friendly
Date published: 2026-01-05
Rated 5 out of 5 by from First time with Integrity The Customer service rep. Was very helpful and a terrific person to talk with she was OUTSTANDING in helping me solving and issue I had setting up my account.
Date published: 2025-12-12
Rated 5 out of 5 by from Great Customer Service She instantly knew what to do and took the proper steps to handle my situation in one call. She was so very thoughtful and courteous. It was nice getting getting things settled.
Date published: 2025-12-11
Rated 5 out of 5 by from Insurance claim Customer service is very friendly, the response time was amazing. They had my calm taken care of in less the a week. They were very helpful with my claim.
Date published: 2025-12-08
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