Rated 5 out of
5
by
Jim T from
First time with Integrity
The Customer service rep. Was very helpful and a terrific person to talk with she was OUTSTANDING in helping me solving and issue I had setting up my account.
Date published: 2025-12-12
Rated 5 out of
5
by
LGilliland from
Great Customer Service
She instantly knew what to do and took the proper steps to handle my situation in one call. She was so very thoughtful and courteous. It was nice getting getting things settled.
Date published: 2025-12-11
Rated 5 out of
5
by
Benise from
Insurance claim
Customer service is very friendly, the response time was amazing. They had my calm taken care of in less the a week. They were very helpful with my claim.
Date published: 2025-12-08
Rated 5 out of
5
by
Tree fell on pole barn from
Roof damage
Very knowledgeable, told exactly what was to come.
Date published: 2025-12-07
Rated 5 out of
5
by
Ryan Ezz from
Wholesome, Polite, and Everything Nice
If you get Gina, to help!! You hit the Jackpot!!
There nothing like speaking to a native person who gets you. No robots, overseas customer service, and none of that attitude from customer support that gives that "I don't want to work or be here" vibe. The conversation was very welcoming, efficient, professional, and at times, felt like I was talking to a friend. However, that's not the best part, my insurance issues, are being taken care of. :D
Date published: 2025-12-03
Rated 5 out of
5
by
Minnesota Homeowner from
Had a very good insurance claim experience
Despite the damage a bad hail storm wrought, Claudia P provided us with a very good insurance claim experience. Communication was prompt and thorough, and the claim process was quick, enabling our new roof to be completed before winter came up on us. I would recommend Integrity/Grange as an insurance carrier to my friends and family!
Date published: 2025-11-30
Rated 5 out of
5
by
SJean from
Excellent!
The customer service agent was terrific! She was knowledgeable, friendly, helpful and willing to go the extra mile. She represents Integrity very well.
Date published: 2025-11-26
Rated 5 out of
5
by
DaniLynnG from
Great coverage, service and price
Great coverage, service and price, highly recommend!
Date published: 2025-11-12