What our customers say about us

At Integrity, we feel the best way to demonstrate our standard of service is through customer feedback. We promise to review comments as a way to enhance the services we provide. Read what our customers think about Integrity Insurance.

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integrity Insurance

Rated 1 out of 5 by from Worst insurance company I've encountered Customer service was deliberately incompetent and rude while trying to resolve a claim. Would not agree to restore my car to its original condition with OEM parts. It was incredibly difficult to get in contact with customer service. They would not answer the phone, would take days to call back, and would not agree to solve obvious errors in the claim. Terrible company full of terrible people.
Date published: 2026-07-02
Rated 5 out of 5 by from Wonderful job on Costumer Service GREAT! Costumer Service, Answered all my questions, List of Tree Removal Companies and Roofing Companies
Date published: 2026-06-22
Rated 5 out of 5 by from Home damage evaluation Costumer service was prompt the adjuster was professional, cordial and explained the limits of insurance in a clear concise manner.
Date published: 2026-06-16
Rated 5 out of 5 by from Account Issues Service representative was fantastic. Had a really nice conversation. Helped he gain access to my account quickly. I didn’t hav to wait on hold at all. Definitely would recommend Integrity insurance to others.
Date published: 2026-06-11
Rated 5 out of 5 by from Friendly and super helpful Stefanie was incredibly polite and extremely helpful. I have been extremely nervous about putting in a client and she was so calm and sleep the entire time. I appreciate the experience and the support.
Date published: 2026-06-10
Rated 5 out of 5 by from Billing issue Renee was informative, guiding, instructional, and patient. She was very accommodating.
Date published: 2026-06-09
Rated 5 out of 5 by from Made an Awful Experience Less Awful Adjuster Kevin was a pleasure to work with. Kind. Understanding. Knowledgeable.
Date published: 2026-06-04
Rated 4 out of 5 by from Insurance claim Customer service was prompt and complete. Questions answered quickly.
Date published: 2026-06-02
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