What our customers say about us

At Integrity, we feel the best way to demonstrate our standard of service is through customer feedback. We promise to review comments as a way to enhance the services we provide. Read what our customers think about Integrity Insurance.

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integrity Insurance

Rated 5 out of 5 by from Awesome customer service. The lady was super nice and very helpful. Nowadays, that's hard to find. GIVE HER A RAISE!!
Date published: 2026-05-04
Rated 1 out of 5 by from Integrity and honesty is not their mission. Terrible claim service on a total loss of a vehicle. Their valuation process is a scam. They use CCC intelligent solutions - do your research on them. My claim advisor made clerical errors on my claim and transparency and communication were pretty much non existent. I have been a customer that insured 3 different homes and countless vehicles through Integrity over close to 20 years. Yesterday I switched and canceled my auto policy and my home owners is next this week. Save yourself the hassle spend your money anywhere but here.
Date published: 2026-05-02
Rated 5 out of 5 by from Pleasant customer service Michael was very helpful, and presented the next steps clearly and concisely, really brought about some peace of mind.
Date published: 2026-04-22
Rated 5 out of 5 by from Great customer service Scott at Integrity was a pleasure to work with. He made the process of my claim very easy.
Date published: 2026-04-10
Rated 5 out of 5 by from Super Grateful! Thanks Integrity and all affiliates who assisted in helping me with my car accident claim. Everything was handled quickly, without any unnecessary hoops to jump through.
Date published: 2026-04-06
Rated 5 out of 5 by from Great conversation and help They know what you need and are very helpful in submitting your claim.
Date published: 2026-03-24
Rated 5 out of 5 by from Excellent - very helpful In my advanced age, Debbie was very patient and clear and helpful.
Date published: 2026-03-02
Rated 5 out of 5 by from Amazing! I’m not used to filing a claim, and was nervous about it. Amy made it so easy!
Date published: 2026-02-23
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