Rated 5 out of
5
by
Mary L from
Homeowner’s Insurance
Claim process was super fast and easy. Made a really awful home mess better knowing we had a huge part of it covered.
Date published: 2025-04-30
Rated 5 out of
5
by
TN20 from
File Claim for Hail Damage
My interaction with the Customer Service Representative was excellent. She explained the process and she was easy to understand.
Date published: 2025-04-30
Rated 1 out of
5
by
AGTWI from
Do not allow you to contact them
Integrity Mutual has switched to using an AI phone-bot that consistently cannot understand basic words, and hangs up on you at random. There is no phone number except that one listed, and no email. There is literally no way to contact them with problems, and there are MAJOR problems.
They sent a stranger to our home to photograph it, and didn't give us warning. We turned him away, not realizing he was from insurance, and now we are in danger of losing our policy. When trying to call to reschedule photos, they quite literally will not let us leave a message or speak to anyone. I cannot imagine a worse insurance experience.
Date published: 2025-04-30
Rated 5 out of
5
by
JWakesetter from
Great Customer Service
Paula was very helpful and very quick with accurate answers. It was nice to be able to speak with someone on the phone to answer my questions
Date published: 2025-04-28
Rated 5 out of
5
by
floyd from
great covage
She was very knowledgeable and very helpful and very professional
Date published: 2025-04-23
Rated 5 out of
5
by
Audio guy from
Great coverage
Customer service person was exceptional. Friendly and professional at the same time. Very willing to help!
Date published: 2025-04-14
Rated 5 out of
5
by
scsm from
very responsive
both customer service reps were extremely helpful and freindly
Date published: 2025-04-11
Rated 5 out of
5
by
Ant101 from
Great coverage
Customer service was very knowledgeable and helpful
Date published: 2025-04-10