Rated 1 out of
5
by
TTTT from
Poor claims process - 4 months
Blake, my adjuster, nearly cost me 40k from her incompetence. And if it wasn’t incompetence, it was fraudulent so I’m giving the benefit of the doubt. She refused various calls of mine, refused status updates, and only wanted to make the process more difficult. My agent, while polite, was very uninvolved with the claims process despite assuring me when moving to Integrity he helps throughout the process. The time when I need insurance the most is the time Integrity dropped the ball and if it weren’t for my own persistence, intense research, and calling out nonsense, I’d be out a very significant amount of money. I would not recommend Integrity
Date published: 2025-10-09
Rated 5 out of
5
by
Heather from
Excellent Customer Service
Customer Service Representative was polite, friendly and knew exactly what my concern was and how to fix it. She made the transaction quick and easy.
Date published: 2025-10-08
Rated 5 out of
5
by
Cheyenne from
Great company,Great team!
Very helpful. I have only good to say. My claim was handled in the best way possible. Very professional, easy to get a hold of, knowledgeable, and completed things in a very timely manner. Very happy doing business with you.
Date published: 2025-10-03
Rated 5 out of
5
by
Renee L from
Great coverage reasonable prices friendly service
Customer service is always been helpful and good at reviewing any discounts that I could have. App is easy to work. Happy with the service
Date published: 2025-09-29
Rated 5 out of
5
by
pookie from
technical support
Very knowledgeable and helped me resolve issue that has taken 9 months for our local agent to resolve.
Date published: 2025-09-19
Rated 5 out of
5
by
Gma Jayne from
Customer service
Kevin is knowledgeable and was very prompt in assessing the damage to my property. He followed up and was willing to answer any questions I had.
Date published: 2025-09-08
Rated 1 out of
5
by
Seth from
Horrible customer service
Customer service almost never returned my calls, and any time I tried to call, they never picked up the phone. Do not use this company
Date published: 2025-09-05
Rated 5 out of
5
by
Sabrina from
Great Insurance Company
Every experience I had with this insurance company it has been amazing. They work professionally and work fast to get solutions right away. I want to give Kelli a special thank you. She was a pleasure to work with her.
Date published: 2025-08-28