What our customers say about us

At Integrity, we feel the best way to demonstrate our standard of service is through customer feedback. We promise to review comments as a way to enhance the services we provide. Read what our customers think about Integrity Insurance.

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integrity Insurance

Rated 5 out of 5 by from New insurance I was able to login to my account with the help of a specialist at Integrity and they helped me greatly. I appreciate your kindness.
Date published: 2025-08-15
Rated 5 out of 5 by from Great coverage afordable good agent great people Yes very helpful knowledgeable respectful good convien
Date published: 2025-08-13
Rated 5 out of 5 by from Great Customer Service My incident happened on Sunday & I was still able to start my claim on line. Monday morning I received an email that someone would be in touch with me. On Tuesday, my claim person called me and was concerned about my situation. He explained the process, I sent my information & the next day ( Wednesday) , I had a link to receive my funds ( 2-5 business days) .So hopefully I will have my funds soon, so we can begin putting our lives back together from our devastation that occurred in our beautiful home.
Date published: 2025-08-13
Rated 5 out of 5 by from Help me finding questions on declaration pages Had questions and they were answered promptly buy associate
Date published: 2025-08-12
Rated 5 out of 5 by from Storm Distress Inayah was professional, patient and incredibly empathetic. She explained everything clearly, kept me updated, and made a stressful situation so much easier to handle. I truly felt cared for not just like a claim number.
Date published: 2025-08-12
Rated 5 out of 5 by from Great Costumer service Karen K. Was excellent with Responding and settling my Claim! She is always Great to work With, My Business is Grateful to have integrity insurance! But we are Blessed to have Karen helping us in our claims.
Date published: 2025-08-10
Rated 5 out of 5 by from Going back to receiving paper mail information. The customer service individual (IT) was very helpful with getting my situation resolved.
Date published: 2025-08-08
Rated 5 out of 5 by from Helpful and supposrtive during the claim process Making insurance claims are never fun. But Karen K was a huge help and informative throughout the process. She was supportive and made the claim pain free. Thank you during this difficult time.
Date published: 2025-07-29
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