Rated 5 out of
5
by
Insured716 from
Fantastic customer service
Jodi was extremely helpful and light hearted even after I assumed she was an A.I. bot. I wish every time I had to call a customer service line it was her on the other end.
Date published: 2026-05-22
Rated 5 out of
5
by
Coley from
Excellent Customer Service
Agent was patient, friendly, explained things clearly. Got the documents needed to change of policy quickly.
Date published: 2026-05-20
Rated 5 out of
5
by
Brother Mark from
Starting claim
After being ignored by State Farm Cassie at Integrity was great.
Date published: 2026-05-19
Rated 5 out of
5
by
baker from
Love my insurance great coverage
Customer service and the adjuster was highly recommended
Date published: 2026-05-19
Rated 5 out of
5
by
Scooter from
Customer SERVICE
My issue with the mobile app was resolved in a matter of minutes thanks to the friendly and knowledgeable tech assistance. Thank you!
Date published: 2026-05-13
Rated 5 out of
5
by
Moose26 from
Awesome customer service.
The lady was super nice and very helpful. Nowadays, that's hard to find. GIVE HER A RAISE!!
Date published: 2026-05-04
Rated 1 out of
5
by
Eric S from
Integrity and honesty is not their mission.
Terrible claim service on a total loss of a vehicle. Their valuation process is a scam. They use CCC intelligent solutions - do your research on them. My claim advisor made clerical errors on my claim and transparency and communication were pretty much non existent. I have been a customer that insured 3 different homes and countless vehicles through Integrity over close to 20 years. Yesterday I switched and canceled my auto policy and my home owners is next this week. Save yourself the hassle spend your money anywhere but here.
Date published: 2026-05-02
Rated 5 out of
5
by
Zavv from
Pleasant customer service
Michael was very helpful, and presented the next steps clearly and concisely, really brought about some peace of mind.
Date published: 2026-04-22