Rated 5 out of
5
by
Olivia from
Olivia was the best
This is obviously a stressful time. Not only did I have flooding, but two days later, a tree limb came down and did the most damage, Olivia was very kind and gave me great suggestions to feel like I am moving forward. She deserves a raise.
Date published: 2025-08-20
Rated 5 out of
5
by
Btakes from
Helpful people to talk to
Stacey P was very helpful in getting my car repaired when someone hit me. The ability to text was a great convenience. I'd be happy to work with her again in the future.
Date published: 2025-08-20
Rated 5 out of
5
by
timmyb108 from
Great customer Service
Our adjuster Claudia was a pleasure to work with. We were a bit worried, but we were pleasantly surprised when all of this was taken care of in a week.
Date published: 2025-08-19
Rated 5 out of
5
by
Rebeccah from
New insurance
I was able to login to my account with the help of a specialist at Integrity and they helped me greatly. I appreciate your kindness.
Date published: 2025-08-15
Rated 5 out of
5
by
Akenya from
Great coverage afordable good agent great people
Yes very helpful knowledgeable respectful good convien
Date published: 2025-08-13
Rated 5 out of
5
by
Dee1 from
Great Customer Service
My incident happened on Sunday & I was still able to start my claim on line. Monday morning I received an email that someone would be in touch with me. On Tuesday, my claim person called me and was concerned about my situation. He explained the process, I sent my information & the next day ( Wednesday) , I had a link to receive my funds ( 2-5 business days) .So hopefully I will have my funds soon, so we can begin putting our lives back together from our devastation that occurred in our beautiful home.
Date published: 2025-08-13
Rated 2 out of
5
by
Leah from
Slow and Poor Communication
I was rear-ended by a driver insured by Integrity. Initially, the process was good. I was contacted by an agent a day after the accident to start the process. Then, communication was minimal. I called multiple times a day, emailed the representative, and nothing. Phone and emails were both not answered. After days of waiting, I finally received responses with updates. The reviving factor of not giving them a 0 star review was their total loss representative and prompt payment for total loss. Communication with this rep was great and the process once my vehicle was deemed a total loss was fairly simple. From the accident to the time I received payment for my vehicle, the process took 6 weeks with minimal communication.
Date published: 2025-08-13
Rated 5 out of
5
by
Anonymous from
Help me finding questions on declaration pages
Had questions and they were answered promptly buy associate
Date published: 2025-08-12