Rated 5 out of
5
by
GregW from
Great service in after an unfortunate event
The entire process was easily navigated. My Claims Adjuster quickly contacted me an worked through the entire process helping me find a local repair facility and quicky processing the items discovered during the initial disassembly.
Date published: 2025-03-10
Rated 5 out of
5
by
Hannah from
Customer service
My agent on the phone was so friendly and easy to talk to (also funny)! She made the process of making a claim easy and stress free!
Date published: 2025-03-06
Rated 5 out of
5
by
Reppie351 from
Great Tech Help
Tech Support able to understand and quickly solve my log in problem. Only took a few minutes.
Date published: 2025-03-06
Rated 5 out of
5
by
Anonymous from
Great experience
I had no issues getting my checks to replace my roof. From the time they discovered I had hail damage to completion of the job was less then 4 weeks. It was quick and painless.
Date published: 2025-03-02
Rated 5 out of
5
by
elizabeth9 from
had trouble logging into new account on line.
service person was very helpful I had trouble signing online because my husband and are new to the company
Date published: 2025-02-21
Rated 5 out of
5
by
Andy pandy from
Car accident claim
Staff very helpful and sympathetic and went the extra mile to help me . A young man ( Minesh) was very helpful .great service!👍
Date published: 2025-02-20
Rated 4 out of
5
by
Man in Black from
Took care of everything and fast
Agent was very helpful , answered my questions made me feel confident that it would be handled appropriately
Date published: 2025-02-20
Rated 5 out of
5
by
RaeAnn from
House Fire Claim
Our Claims Adjuster Kevin was extremely knowledgeable and helpful. He explained things for someone not in the insurance world to easily understand. Kevin was nothing short of amazing to deal with while navitgating our unfortunate situation.
Date published: 2025-02-16
Rated 1 out of
5
by
Tango Ted from
Accident claim
Scott K was our adjuster and contact. He was prompt, professional and very helpful. He did his job promptly and was a awesome communicator.
Date published: 2025-02-12
Rated 4 out of
5
by
fatdave from
great agent to work with
explained options and helped in all stages of my claim
Date published: 2025-02-06
Rated 5 out of
5
by
rjt25 from
Good service
Customer service was knowledgeable and and very helpful when I reported the claim.
Date published: 2025-02-05
Rated 5 out of
5
by
Buck from
Great help with a billing problem
Andy was very helpful in solving the situation. He was very knowledgeable.
Date published: 2025-02-05
Rated 5 out of
5
by
Rich from
Great service
Customer service was great knowledgeable made all contacts with tow truck service and automobile repair service. Gave me peace of mind.
Date published: 2025-01-31
Rated 4 out of
5
by
Jscrilla from
Good coverage and rates!!!!!!!
They have decent rates with good coverage!!@!@!! Would recommend to others!
Date published: 2025-01-17
Rated 5 out of
5
by
David JZ from
Establishing New Coverage
Zero difficulties. Representative helped walk me through it.
Date published: 2025-01-15
Rated 5 out of
5
by
BugbugsMom from
Best coverage and people to help you through!
Customer service is amazing, the coverage is fantastic!! Always so easy to work with and help you though a hard time!!!!!!
Date published: 2025-01-15
Rated 5 out of
5
by
Amanda777 from
Super helpful and caring
They helped me submit my claim in a way that made me feel at ease and reassured.
Date published: 2025-01-08
Rated 5 out of
5
by
Reid from
Fast and easy claim submission
Customer service was knowledgeable and fast at submitting my claim.
Date published: 2024-12-20
Rated 5 out of
5
by
CBA4 from
Informational
Customer service was quick to file my claim and had answers to all the questions I had.
Date published: 2024-12-11
Rated 5 out of
5
by
Ginny from
Great coverage
was a great help, friendly and a lot of Knowledge was told to me. Thank you
Date published: 2024-12-10
Rated 1 out of
5
by
Angry Gramma from
Very disappointing
We have been with Integrity for several years and I was one of their agents for awhile. Everything was fine except that the premiums did raise every single year, we were shopped, but integrity still had the best premium. Our 18-year-old grandson moved in with us temporarily, and when they ran our household, they discovered he was a licensed driver. We supplied our agent with his insurance information because he does have his own insurance and his own car. Well, that wasn’t good enough, they insisted that he be listed on our policy and our premiums more than doubled for six months. Luckily, we were able to find a company that listed him on our policy but non-rated driver and the premiums were much less than what we were paying before he was even added. That is absolutely ridiculous that he would have to pay double insurance, as an 18-year-old he can’t afford that. Just goes to show that you can’t do something nice for somebody without being penalized! So needless to say, we dropped them immediately and went with our new company. Sorry Integrity you get a thumbs down and zero stars for me!
Date published: 2024-12-10
Rated 5 out of
5
by
JeanCurti from
Spoke to the right person!
I had a difficult situation with a rental truck and I finally got connected with an exceptional person and she was able to streamline the process and submit the claim. I am so thankful.
Date published: 2024-12-06
Rated 5 out of
5
by
Carl from
Seamless process
John W handled our claim for a new roof due to hail damage. The process was handled professionally and timely. Kudos to both the company and adjuster
Date published: 2024-11-21
Rated 5 out of
5
by
VLM77 from
Great Coverage
The Customer Service Representative was knowledgeable, helpful & kind with helping Me submit a incident report.
Date published: 2024-11-12
Rated 5 out of
5
by
Alex Evans from
Best representative
The service and help that I received during my claim is a 10/10.
Mr.Wise helped me so much and had no problem explaining anything I didn’t understand. He went above and beyond and for that I’m grateful!
Date published: 2024-11-05
Rated 5 out of
5
by
Jean from
Hail Damage Roof window trim replacement
Our representative Kevin, came out right away, and was very knowledgeable and made sure to answer any questions we had.
He was very informative and professional, when explaining the process about how claims work.
We contacted him a few times, and he was always pleasant and willing to answer any questions!
Date published: 2024-11-03
Rated 5 out of
5
by
Mushroomeater from
Everything went smooth
From first notice of loss to pick-up of my repaired vehicle the claims process was smooth and painless.
Date published: 2024-11-01
Rated 5 out of
5
by
Kim H from
Tamara's customer service amazing
Thank you for serving up people that serve the clients well. Tamara was an excellent resource for information and solutions today. She listened and took action to ensure a positive outcome. Thank you!
Date published: 2024-10-29
Rated 5 out of
5
by
Torp from
Filing A Claim
The young lady I spoke with was knowledgeable, polite and friendly.
Date published: 2024-10-01
Rated 5 out of
5
by
pcdinc1 from
great help
Your customer service rep was able to quickly help me with my account payment and followed up with my needs.
Date published: 2024-09-19